1. Are your providing Online Continuing Education Credits?
We are approved to provide CPE/CE credits to Tax Professionals
- IRS
- NASBA
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COVID-19 Outbreak: How To Handle Maintenance Requests And Protect Multifamily Staff ?
- May 20, 2020 Wednesday | 11:30 AM ET | 10:30 AM CT | 08:30 AM PT | Duration: 60 Minutes
Webinar Instruction will be emailed on your registered email address 3 days prior to webinar | Web Download / e-Transcript will be shared in 7 working days from the date of webinar
The recent crisis of the coronavirus Disease (COVID-19) calls for enhanced cooperation between public health authorities, homeless service systems, and other partners at the local level. To support these partnerships and the vulnerable households served, relevant federal agencies are issuing guidance from experts on lessons learned from previous response efforts to infectious diseases. Also, Millions of U.S. homeowners are being impacted by the COVID-19 National Emergency. FHA has mortgage relief options, including the COVID-19 Forbearance, that homeowners with FHA insured mortgages can use to defer or reduce your monthly mortgage payment, if needed.
This Webinar provides an update for owners, managers, and other providers of multifamily housing facing challenges in responding to the COVID-19 virus.
This one-hour webinar is presented live and includes best practice such as:
- Guidance for preventing the spread of the covid-19 virus at retirement communities, independent living facilities and other housing for older adults
- The guidance also includes a checklist of steps that these facilities can take to prepare for an outbreak of the virus
- Addressed the steps that should be taken by a HUD-assisted property when there is a confirmed COVID-19 case at the property
Session Highlights:
- How to handle maintenance requests
- How to protect multifamily staff
- How to proceed with leasing tour and meeting resident and prospects
- Understanding Legal Liability and Obligations
- Leasing office
- Resident events
- Staffing Considerations
- Collecting rent
- Pending evictions
- Resident Infection
- How to prevent the spread of the virus
- Late payments and flexibility
- Senior Housing
- Communication with tenants
- 10 ways to keep residents engaged during Covid-19
- All the latest HUD guidelines on Multifamily operations
Who Will Benefit:
- Property Managers
- Property owners
- Maintenance Staff/Professional
- Residents
- Lenders
- Realtors
- Developers
- Housing Authority Staff
2. When are the continuing education credits reported to the IRS, HRCI, NASBA and other regulatory bodies ?
We reports the educational credits to the respective licensing/regulatory bodies in 5 business days.
3. What should I do if I can’t log my account?
The credentials to log into your account is your EMAIL ADDRESS & PASSWORD used during account creation.
- If you’ve forgotten your password, please go to the login page and click on the ‘Forgot Password.’ Then enter your registered email id to receive the password reset email. Click on the link given in the email to enter your new password.
- If the face any challenge, please reach out to us via email support@pro2learn.com or contact our support team through live chat support. Our support line is 1-937-865-8027.Our support team is available Monday to Friday from 09:00 AM – 06:00 PM EST/EDT
4. How can I view /access the courses that I have registered for?
When you register for any of our webinars/product, you receive will the instruction 24 hours prior to the conference. Also, the instructions are avilable in your account under ‘My Webinars’ section.
5. How can I cancel my registration?
You can cancel your registration to by email at support@pro2learn.com. If you cancel your registration for the paid webinar, the amount shall be credited back in your payment method within 7 business days.
6. How can I download the learning materials/Handouts available for the webinars/Seminar?
The conference materials are available 4 hours prior to the webinar. You can download it from the webinar page or by logging to your account.
7. What are the system requirements to attend a live webinar?
Our seamlessly integrated with ZOOM, WebX and, Goto for delivering continuing education webinars. The system requirements are :
- An internet connection – broadband wired or wireless
- Speakers and a microphone – built-in, USB plug-in, or wireless Bluetooth
8. What are CPE Package Courses?
Our package courses are the bundles of various continuing education courses which have been specially designed to meet your continuing education requirements for a particular Qualification.
9. What is web download and transcript?
- The web download is the recording of the webinar. You will receive a link to download and save the webinar on your computer and watch it anytime and multiple times.
- The transcript is the detailed written material presented during the webinar.
10. What is an On demand session?
On demand session is when we conduct the webinar as per your available dates after the live training. You will get access to the training for 24 hours.
11. How do I access a previously purchased webinar, self-study course, Web Download, or package?
To access a course that you have already purchased, all you must have to create/log in to your account. Click on the "Log In" button in the top right of the screen. Once you are logged in, you will have immediate access to all your purchased CPE courses, packages and other self-service or you can write on support@pro2learn.com.
12. I took a webinar, where is my certificate?
We will email your certificate within 3 working days of the end of the webinar, or you can login your account at www.pro2learn.com. If you don’t receive the email within 3 working days of the end of the webinar, check your spam/junk folder. If it’s not there, we recommend that you send us an email at support@pro2learn.com or connect over the online chatroom.
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