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Developing A Maintenance Plan For Multi-Family Properties

  • Nov 14, 2019 Thursday | 01:00 PM ET | 12:00 PM CT | 10:00 AM PT | Duration: 60 Minutes
  • Product Code: WEB005

Webinar Instruction will be emailed on your registered email address 3 days prior to webinar | Web Download / e-Transcript will be shared in 7 working days from the date of webinar

Learn how to develop an effective maintenance plan for multi-family properties, so you can reduce costs, increase productivity, develop working standards, and be completely in control.

You need a proper maintenance plan for your property, in order to be efficient and organized. This course will take you through how to do that. You will learn how to break the plan down into manageable components, so the workload is distributed evenly among the staff. This is essential to achieve staff efficiency. You will also learn about some other related subjects, such as major time-wasting activities.

During the webinar, our speaker will guide you through the process of developing inspection and cost standards, work scheduling, management of maintenance personnel, and measuring and monitoring performance. You will also be walked through the fundamentals and financial aspect of maintenance management.

Some other crucial points covered in the webinar include the importance of inventory, the difference between applied time and actual time, and measurement of staff performance – which includes its benefits, and a how-to guide. In addition, you will learn all about cost management in terms of personnel and materials.

Maintenance costs usually occupy the biggest share of any multi-family housing budget. A good maintenance plan can make a huge difference, and can reduce a large percentage of the estimated cost. Speed things up, reduce costs and gain maximum efficiency, by learning how to develop one. Webinar attendees will be provided handouts, to help them make the most of what has been discussed and taught in the webinar.

Learning Objectives:

  • Learn the fundamentals of maintenance management
  • Learn how to develop a maintenance plan to reduce costs and increase productivity
  • Learn the fundamentals of work scheduling, and why it is important
  • Learn how to develop inspection and cost standards
  • Learn how to efficiently manage maintenance personnel
  • Learn how to measure and monitor staff performance
  • Learn the importance of inventory
  • Learn the difference between applied time and actual time, and why the two matter
  • Learn how to quickly set up a maintenance schedule
  • Learn about the difference between economic life and actual age, when setting up a replacement plan

Session Highlights:

  • Applied time - what is it?
  • Where does the maintenance staff waste their most time
  • Ways to create a budget effectively
  • Ways to develop a maintenance schedule
  • What are the reasons for doing inspections
  • Fundamentals of maintenance management
  • Economic life vs actual age when setting up replacement plan
  • Work management
  • Component parts of a maintenance management systems
  • Fundamentals  of work scheduling
  • Creating cost and time standards
  • Importance of controlling
  • Managing maintenance personnel
  • Understanding the finances of maintenance management
  • Assessing and monitoring performance

Who will benefit:

  • Property Owners
  • Property Managers
  • Maintenance Staff
  • Leasing Consultants
  • Accountants

1. Are your providing Online Continuing Education Credits?

We are approved to provide CPE/CE credits to Tax Professionals

  • IRS

2. When are the continuing education credits reported to the IRS, HRCI, NASBA and other regulatory bodies ?

We reports the educational credits to the respective licensing/regulatory bodies in 5 business days.

3. What should I do if I can’t log my account?

The credentials to log into your account is your EMAIL ADDRESS & PASSWORD used during account creation.

  • If you’ve forgotten your password, please go to the login page and click on the ‘Forgot Password.’ Then enter your registered email id to receive the password reset email. Click on the link given in the email to enter your new password.
  • If the face any challenge, please reach out to us via email or contact our support team through live chat support. Our support line is 1-937-865-8027.Our support team is available Monday to Friday from 09:00 AM – 06:00 PM EST/EDT

4. How can I view /access the courses that I have registered for?

When you register for any of our webinars/product, you receive will the instruction 24 hours prior to the conference. Also, the instructions are avilable in your account under ‘My Webinars’ section.

5. How can I cancel my registration?

You can cancel your registration to by email at  If you cancel your registration for the paid webinar, the amount shall be credited back in your payment method within 7 business days.

6. How can I download the learning materials/Handouts available for the webinars/Seminar?

The conference materials are available 4 hours prior to the webinar. You can download it from the webinar page or by logging to your account.

7. What are the system requirements to attend a live webinar?

Our seamlessly integrated with ZOOM, WebX and, Goto for delivering continuing education webinars. The system requirements are :

  • An internet connection – broadband wired or wireless
  • Speakers and a microphone – built-in, USB plug-in, or wireless Bluetooth

8. What are CPE Package Courses?

Our package courses are the bundles of various continuing education courses which have been specially designed to meet your continuing education requirements for a particular Qualification.

9. What is web download and transcript?

  • The web download is the recording of the webinar. You will receive a link to download and save the webinar on your computer and watch it anytime and multiple times.
  • The transcript is the detailed written material presented during the webinar.

10. What is an On demand session?

On demand session is when we conduct the webinar as per your available dates after the live training. You will get access to the training for 24 hours.

11. How do I access a previously purchased webinar, self-study course, Web Download, or package?

To access a course that you have already purchased, all you must have to create/log in to your account. Click on the "Log In" button in the top right of the screen. Once you are logged in, you will have immediate access to all your purchased CPE courses, packages and other self-service or you can write on

12. I took a webinar, where is my certificate?

We will email your certificate within 3 working days of the end of the webinar, or you can login your account at If you don’t receive the email within 3 working days of the end of the webinar, check your spam/junk folder. If it’s not there, we recommend that you send us an email at or connect over the online chatroom.

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